trust

Privacy policy

At The Umami Mami, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you book services, purchase products, or interact with our website.

1. Information We Collect

We may collect the following types of information:

  • Personal details (name, phone number, email, address) when you book or contact us.
  • Payment details when you make a purchase or pay a booking fee (securely processed through our third-party payment provider, Square).
  • Service history including appointment dates, services received, and notes relevant to providing quality care.
  • Technical data such as IP address, browser type, and cookies when you use our website.

2. How We Use Your Information

Your information is used for purposes such as:

  • Scheduling, confirming, and managing appointments.
  • Processing payments and deposits.
  • Communicating updates, reminders, or changes to your booking.
  • Improving our website, services, and client experience.
  • Sending occasional promotional emails (only if you opt in).

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited data only when necessary:

  • With trusted service providers (like payment processors or scheduling platforms).
  • If required by law or legal process.

4. Data Security

We take appropriate measures to protect your information against unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Your Choices & Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Request deletion of your data (subject to any legal or contractual obligations).
  • Opt out of marketing emails at any time by clicking “unsubscribe.”

6. Cookies & Tracking

Our website may use cookies to improve user experience and track website performance. You can disable cookies through your browser settings, but some features may not work properly.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly stated.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

The Umami Mami
📧 mandie@theumamimami.com
🌐 @mandie_the_umami_mami